Privacy Policy

Operator and data controller

Dubai Gateways is responsible for handling information submitted through this website. For privacy questions or requests, email dubaigatewayexperts@gmail.com.

Data you provide and limited technical data

When you submit an enquiry or consultation request, we may collect your name, email address, phone or WhatsApp number, current country, requested service, message and the consent choices you make. Please do not send passport copies, financial records, health information or other sensitive documents through the general website form.

Our website, hosting, security and consent tools may also process limited technical information such as IP address, browser or device details, timestamps, requested pages, security events and cookie preferences.

Clear and limited purposes

• Receive, assess and respond to an enquiry.
• Provide the requested free initial consultation.
• Communicate through the contact details you provide.
• Make a consent-based introduction to an appropriate specialist where requested.
• Protect the website, diagnose faults and prevent abuse.
• Meet legal obligations that apply to the operator.

Depending on the circumstances and applicable law, processing may be based on your consent, steps requested before providing a service, legitimate interests in operating and securing the website, or a legal obligation. You may withdraw consent for future processing at any time.

We do not sell personal data

Access is limited to people who need the information to respond, operate or secure the website. Hosting, form, security and technical providers may process limited data on our behalf. If another UAE-based specialist is relevant to your request, we will explain the introduction and share the enquiry only with your consent, unless disclosure is required by law.

Kept only as long as reasonably needed

Enquiry records are normally kept for up to 24 months after the last meaningful interaction, unless a longer period is reasonably required for an active relationship, dispute, security record or legal obligation. Consent and suppression records may be kept as needed to respect your choices. We use proportionate access controls, updates, backups and security measures, but no internet service can guarantee absolute security.

Access, correction and deletion requests

Subject to applicable law, you may ask for access to your personal data, correction, deletion, restriction, objection, portability or withdrawal of consent. We may need to verify your identity and may retain limited information where the law permits or requires it. Send requests to dubaigatewayexperts@gmail.com.

Consent controls for non-essential technologies

Our Cookie Policy explains the categories used and how to change your choices. Providers may process data in other countries. Where applicable, we use contractual or other recognised safeguards and limit the information shared.

We keep this notice under review

We may update this policy when the website, providers or legal requirements change. Material changes will be reflected on this page with a revised date. For background on UAE personal-data protections, see the UAE Government data protection overview.